Contact: Michael Kamau

Imperial Hotel
Jomo Kenyatta Highway
+254 737 202267

TripAdvisor PR Team


Honored as a Top Performing Hotel as Reviewed by Travelers on the
World’s Largest Travel Site

Imperial Hotel today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.

To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”



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Imperial Hotel prides itself to give back to our local community, and the month of April was no different. We teamed up with CBM and donated 204 Cupcakes to assist needy children to celebrate CBM birthday.

image CBM

Imperial Hotel teamed up with ACK Church Mothers Union in the month of May and donated Pillows and Blankets to needy families.

ACK Church ads nyanza